We apologize for the inconvenience, and we have implemented automated system improvements to shorten your wait time. We need your help to make the improvements a success. Read more
Water bill sky high? Might be a Leak!
The U.S. wastes one trillion gallons of water each year due to minor leaks around the home, according to the Environmental Protection Agency (EPA). A leaky shower head losing 10 drops of water per minute can waste 500 gallons per year. Read more
Opportunity Center for the Homeless named 2017 Charity of Choice
The Public Service Board selected the Opportunity Center for the Homeless (OC) as the El Paso Water 2017 Charity of Choice. The OC provides shelter and meals for the homeless. Its newest facility — La Casa de Las Abuelitas — serves single elderly women in need. Read more
EPWater partners with EPISD to improve water efficiency at key schools
El Paso Water completed a water audit Feb. 4 at Coldwell Elementary School. The school is one of six chosen by the El Paso Independent School District (EPISD) to participate in an EPWater program aimed at boosting water conservation. Read more
Operations crews keep stormwater system running smoothly
The work never stops for El Paso Water's stormwater operations crews, whose responsibilities extend far beyond the height of monsoon season. Read more
EPWater does not endorse pipeline protection programs
El Paso Water has received several inquiries about companies offering programs that cover the cost of emergency repairs to water and sewer service lines. El Paso Water is not affiliated with these companies and does not endorse the companies or their programs. Furthermore, El Paso Water does not require customers to obtain pipeline protection coverage.
Customers who are considering purchasing pipeline protection coverage from private companies are advised to read the information carefully before making a decision.
Sandbags available at Stormwater Operations Center
El Paso Water customers may get sandbags from 8 a.m. to 4 p.m. Monday through Friday at the Stormwater Operations Center, 4801 Fred Wilson Ave. The sandbag distribution sites in the west, central, east and Mission Valley areas will reopen in summer 2017. Read more