Content on this page requires a newer version of Adobe Flash Player.

Get Adobe Flash player


Regional sandbag distribution sites to close

EPWU's summer sandbag distribution schedule ends Tuesday, Sept. 30. The seasonal sandbag sites in the west, central, east and Mission Valley areas of the city will close at 8 p.m. Tuesday, Sept. 30, and reopen in summer 2015.
 Read more


Time-of-day watering schedule ends September 30

There's good news for Sun City gardeners! The time-of-day watering schedule ends Tuesday, Sept. 30. Beginning Wednesday, Oct. 1, El Pasoans can water their lawns and gardens at any time on their scheduled watering day.
 Read more


Non-residential customers to pay new franchise fee

Effective September 1, the City of El Paso is charging El Paso Water Utilities (EPWU) a franchise fee of $3.55 million. The City Council approved the fee as a means to compensate the City of El Paso for EPWU's use of city streets and rights of way for projects and wear and tear on City streets.
 Read more


Authorized agencies streamline payment processing

There is good news for customers who make payments at CheckFreePay authorized payment agencies. We've upgraded their payment systems. This means customers will not need to call with the payment confirmation number, because payments are processed the same day.
 Read more


Fundraisers raise $32,000 for Children's Grief Center

At the September Public Service Board meeting, the PSB and El Paso Water Utilities presented $32,000 to the Children's Grief Center of El Paso. The money represented six months of fundraising by employees and a charity golf tournament sponsored by Painted Dunes Golf Course.
 Read more


Mexican officials tour stormwater facilities

Managing stormwater runoff is challenging in Ciudad Juárez and El Paso. The cities share a similar topography that includes mountains and valley areas. Mexican officials visited El Paso Water Utilities to learn about the complex drainage system that collects and channels stormwater to keep the city safe.
 Read more


NACWA recognizes wastewater plants

Three EPWU wastewater treatment plants were recognized by the National Association of Clean Water Agencies (NACWA) for outstanding compliance with their discharge permits. The plants received the association's Peak Performance Awards.
 Read more


Free showerheads available to EPWU customers

Showering accounts for nearly 17 percent of residential indoor water use, according to the U.S. Environmental Protection Agency. This equals almost 40 gallons of water per day for the average family. El Paso Water Utilities is offering its customers free, water-efficient showerheads that can maximize water savings in the bathroom and reduce energy use, too.
 Read more


EPWU Does Not Endorse Pipeline Protection Programs

El Paso Water Utilities has received inquiries from customers about companies offering programs that cover the cost of emergency repairs to your private water and sewer service lines. EPWU is not affiliated with these companies and does not endorse the companies or their programs. Furthermore, EPWU does not require customers to obtain pipeline protection coverage.

Customers who are considering purchasing pipeline protection coverage from private companies are advised to read the information carefully before making a decision.

City of El Paso
County of El Paso
American Water Works Association
Government Finance Officers Association
Water Environment Association of Texas (WEAT)
New Mexico-Texas Water Commission
El Paso County Appraisal District Website
Chambers of Commerce:
  El Paso Hispanic Chamber
  Greater El Paso Chamber