News Releases

El Paso Water Urges Customers to “Defend Your Drains”
Fats, oils and grease pose serious risk to customer’s drains

News Release
Contact: Josh Moniz
915-594-5510 (office), 915-319-3284 (cell) e-mail:

Date: November 20, 2017

EL PASO – As countless El Paso families prepare to cook this holiday season, El Paso Water wants to remind you that putting the wrong items in drains or toilets can cause raw sewage to back up into your home, yard or the street. Follow these tips to ‘Defend your Drains’:

  • Fats, Oil and Grease - Wipe, don’t rinse, scraps from pots and plates before washing them, and store used grease and cooking oil in sealed containers. For smaller containers, wait for grease to harden and then dispose in your trash. Dispose larger containers at any of the City’s Citizen Collection Stations.
  • Wipes - Wet wipes, including ‘flushable’ ones, are rarely biodegradable. Put them in the trash can to keep pipes clear.
  • Personal Care Products - Never flush cotton balls or swabs, dental floss, women’s hygiene products, diapers or hair.
  • Paper - It’s okay to flush toilet paper, but never flush paper towels, gum wrappers or other paper products.

Any of these items can cause costly cleanups in your home and on city streets. To learn more on how to ‘Defend your Drains’, watch this video or call the Industrial Pretreatment Department at 915.594.5729.

With oversight by the Public Service Board, El Paso Water provides water, wastewater and stormwater management services to the City of El Paso.